old course 2

School Curricula / American / Grade 12 / Courses Category
Amina Semsovic
Course Description

The course consists of twelve sessions of 60-minutes length, this course is for all individuals that want to be successful in general business communications & situations including managers, sales employees, account managers, business leaders, HR, marketing and much more. In this course, participants will learn how to:
1) Communicate with others in practical, business-oriented conversations.
2) Express themselves in English with much more confidence and fluency.
3) Handle themselves in English in a variety of business contexts like negotiating, using the telephone and making presentations.

The content of this course will be accompanied by resources and materials.

Course Price

$215


Syllabus
Session 1


Introduction:
Course Outline and approach, describing roles and responsibilities

Session 2


Meetings:
Setting agendas, controlling conversations, participating, turn taking, listening, taking notes, agreeing or disagreeing

Session 3


Business Correspondence:
Emails, memos, business-specific terms and phrases

Session 4


Telephoning:
Checking and clarifying information, finance-specific scenarios, listening to different accents and tones

Session 5


Making Presentations:
Introducing a topic effectively, sequencing ideas, concluding and responding to questions

Session 6


Process Management - 1:
Describing a process, cause and effects, criticism and recommendations, QA

Session 7


Process Management - 2:
Describing a process, cause and effects, criticism and recommendations, QA

Session 8


Negotiating:
Negotiating language, framing arguments, negotiating customers and suppliers

Session 9


Reports:
Effective report reading, how to report ideas and how to write reports (styles & conventions)

Session 10


Social English:
The first 5 minutes, Speed networking (elevator pitch), small talk, turn taking

Session 11


Recap & General Examples - 1:
Recap of what was given throughout the course with some case studies & writing effective proposals

Session 12


Recap & General Examples - 2:
Recap of what was given throughout the course with some case studies & writing effective proposals